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Frequently Asked Questions (FAQs)

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The pre-requisites for Primary User Registration are:
1. Aadhaar number of the user
2. Mobile number which is linked with Aadhaar
3. gov.in/nic.in email id
4. Verifying authority details such as name, mobile number and gov.in/nic.in email id
The pre-requisites for Secondary UserRegistration are:
1. Aadhaar number of the user
2. Mobile number which is linked with Aadhaar
3. gov.in/nic.in email id
Verifying authority is a person who verifies the details of the Primary user. An officer of the same rank /one rank lower/one rank higher, can register as a Verifying authority. He/she must have a gov or nic email id.
If Primary User and Secondary User don’t have gov.in/nic.in emai id, an officer of the rank equivalent to Deputy Secretary may send a request to GeM - email: gemapplicant@gem.gov.in for the email ids.
The key tasks of the Primary User are:
• Self Registration
• Providing organization details
• Creation /Modifications of secondary users
• Monitoring of Orders placed
• Administration of GeM procurements
• In case the Primary User gets transferred or retires from the organization, he/she needs to deactivate the primary user account
No, a Primary User can not take part in procurement.
The User needs to provide the official email id during his/her registration. Upon entering the same in the required field, an OTP is sent to the user's official mail id. Upon entering the OTP in the registration form, the email id is verified.
Deactivation of Primary User and Transfer of Account to another Primary user is possible. The Primary User needs to click on Deactivate Account under My Profile and enter the email id of new Primary User and Confirm his/her own Deactivation. The account gets transferred to the new Primary User. Now new Primary User need to fill details like his/her aadhar and can login with existing user id but with new password.
Click on Login on the home page. Type in your User id and click on Forgot your Password. Enter your User id again and the captcha and click on Submit. You will be sent a password re-set link to your registered mail id which you can use to re-set your password.
No, a Primary User can not change his/her id once it is created. Hence, the user id should be created according to his/her designation or department.
Yes, your password must contain 8 characters - Upper case, lower case, numbers and special characters.
Yes, Aadhaar number is mandatory for Primary User registration because Aadhaar number is used for identifying the person and for e-signing on documents that needs legal sanctity in GeM transactions. E-Sign is an electronic equivalent of manual signature.
The mobile number that you enter should be linked with your Aadhaar number in order to receive the OTP for you to register on GeM as a Primary User.
If your department name is not available in the department list, you need to click on the option which will allow you to add your organization/department/ministry on Request for New Organization.
The Primary User is an important and responsible person who registers his/her organization on GeM. Hence, nic.in/gov.in email id is necessary for authentication.
In case a Primary User retires or gets transferred, the account will not be deleted. He/She needs to transfer the GeM account to another Primary User by clicking on Deactivate Account. The user needs to confirm the deactivation and provide the email id of the next Primary User and confirm it. This will ensure that the user's account gets transferred to the new Primary User's account. The new Primary User will receive the password in his/her mail id and the user id will be the same.
No, it is not possible for the Primary User to edit/change personal information.
The Verifying Authority receives a mail after the Primary User completes registration successfully. If the Verifying Authority clicks on the deactivation link in his/her mail by mistake, the Primary User will get disabled. For activating the Primary User again, a mail must be sent to GeM from his/her registered email id.
Yes, the Verifying Authority can play the role of a Buyer/Consignee/DDO/PAO in the organization. However, he/she can not play the role of a Primary User.
No, it is not possible to change the Verifying Authority for the organisation.
Yes, a Primary User can edit/change the mobile number and password by verifying his/her Aadhaar number again.
No, It is not mandatory to provide an Organsiation GST IN Number for department.
By using My Team option, Primary user can create Secondary Users like Buyer, Consignee, PAO & DDO and he/she can also modify the role of the user.
No, it is not possible for the Primary User to be the payment authority for the organization.
The available modes of payment for Central Government are PFMS and Others.
The pre-requisites for Primary User Registration are:
1. Aadhaar number of the user
2. Mobile number which is linked with Aadhaar
3. gov.in/nic.in email id
4. Verifying authority details such as name, mobile number and gov.in/nic.in email id
The pre-requisites for Secondary User Registration are:
1. Aadhaar number of the user
2. Mobile number which is linked with Aadhaar
3. gov.in/nic.in email id
Verifying Authority is a person who verifies the details of the Primary user. An officer of the same rank /one rank lower/one rank higher, can register as a Verifying authority. He/she must have a gov or nic email id.
If Primary User and Secondary User don’t have gov.in/nic.in emai id, an officer of the rank equivalent to Deputy Secretary may send a request to GeM - email: gemapplicant@gem.gov.in for the email ids.
The key tasks of the Primary User are:
• Self Registration
• Providing organization details
• Creation /Modifications of secondary users
• Monitoring of Orders placed
• Administration of GeM procurements
• In case the Primary user gets transferred or retires from the organization, he/she needs to deactivate the primary user account
No, a Primary User can not take part in procurement.
The User needs to provide the official email id during his/her registration. Upon entering the same in the required field, an OTP is sent to the user's official mail id. Upon entering the OTP in the registration form, the email id is verified.
Deactivation of Primary User and Transfer of Account to another Primary user is possible. The Primary User needs to click on Deactivate Account under My Profile and enter the email id of new Primary User and Confirm his/her own Deactivation. The account gets transferred to the new Primary User. Now new Primary User need to fill details like his/her aadhar and can login with existing user id but with new password.
Click on Login on the home page. Type in your User id and click on Forgot your Password. Enter your User id again and the captcha and click on Submit. You will be sent a password re-set link to your registered mail id which you can use to re-set your password.
No, a Primary User can not change his/her id once it is created. Hence, the user id should be created according to his/her designation or department.
Yes, your password must contain 8 characters - Upper case, lower case, numbers and special characters.
Yes, Aadhaar number is mandatory for Primary User registration because Aadhaar number is used for identifying the person and for e-signing on documents that needs legal sanctity in GeM transactions. E-Sign is an electronic equivalent of manual signature.
The mobile number that you enter should be linked with your Aadhaar number in order to receive the OTP for you to register on GeM as a Primary User.
If your department name is not available in the department list, you need to click on the option which will allow you to add your organization/department/ministry on Request for New Organization.
The Primary User is an important and responsible person who registers his/her organization on GeM. Hence, nic.in/gov.in email id is necessary for authentication.
In case a Primary User retires or gets transferred, the account will not be deleted. He/She needs to transfer the GeM account to another Primary User by clicking on Deactivate account. The user needs to confirm the deactivation and provide the email id of the next Primary User and confirm it. This will ensure that the user's account gets transferred to the new Primary User's account. The new Primary User will receive the password in his/her mail id and the user id will be the same.
The three available modes of payment for State Government are GPA, Internet Banking and State payment mode.
GPA is an abbreviation for GeM Pool Account. When a Bid value Is equivalent or over Rs. 10 lakhs, by default the GPA payment method gets activated.
No, it is not possible for the Primary User to edit/change personal information.
The Verifying Authority receives a mail after a Primary User completes registration successfully. If the Verifying Authority clicks on the deactivation link in his/her mail by mistake, the Primary User will get disabled. For activating the Primary User again, a mail must be sent to GeM from his/her registered email id.
Yes, the Verifying Authority can play the role of a Buyer/Consignee/DDO/PAO in the organization. However, he/she can not play the role of a Primary User.
No, it is not possible to change the Verifying Authority for the organisation.
Yes, a Primary User can edit/change the mobile number and password by verifying his/her Aadhaar number again.
No, It is not mandatory to provide an Organsiation GST IN Number for department.
By using My Team option, Primary user can create Secondary Users like Buyer, Consignee, PAO & DDO and he/she can also modify the role of the user.
No, it is not possible for the Primary User to be the payment authority for the organization.
The pre-requisites for Primary User Registration are:
1. Aadhaar number of the user
2. Mobile number which is linked with Aadhaar
3. gov.in/nic.in email id
4. Verifying authority details such as name, mobile number and gov.in/nic.in email id
The pre-requisites for Secondary User Registration are:
1. Aadhaar number of the user
2. Mobile number which is linked with Aadhaar
3. gov.in/nic.in email id
Verifying Authority is a person who verifies the details of the Primary user. An officer of the same rank /one rank lower/one rank higher, can register as a Verifying authority. He/she must have a gov or nic email id.
If Primary user and secondary user don’t have gov.in/nic.in emai id, an officer of the rank equivalent to Deputy Secretary may send a request to GeM - email: gemapplicant@gem.gov.in for the email ids.
The key tasks of the Primary User are:
• Self Registration
• Providing organization details
• Creation /Modifications of secondary users
• Monitoring of Orders placed
• Administration of GeM procurements
• In case the Primary user gets transferred or retires from the organization, he/she needs to deactivate the primary user account
No, a Primary User can not take part in procurement.
The User needs to provide the official email id during his/her registration. Upon entering the same in the required field, an OTP is sent to the user's official mail id. Upon entering the OTP in the registration form, the email id is verified.
Deactivation of Primary User and Transfer of Account to another Primary user is possible. The Primary User needs to click on Deactivate Account under My Profile and enter the email id of new Primary User and Confirm his/her own Deactivation. The account gets transferred to the new Primary User. Now new Primary User need to fill details like his/her aadhar and can login with existing user id but with new password.
Click on Login on the home page. Type in your User id and click on Forgot your Password. Enter your User id again and the captcha and click on Submit. You will be sent a password re-set link to your registered mail id which you can use to re-set your password.
No, a Primary User can not change his/her id once it is created. Hence, the user id should be created according to his/her designation or department.
Yes, your password must contain 8 characters - upper case, lower case, numbers and special characters.
Yes, Aadhaar number is mandatory for Primary User registration because Aadhaar number is used for identifying the person and for e-signing on documents that needs legal sanctity in GeM transactions. E-Sign is an electronic equivalent of manual signature.
The mobile number that you enter should be linked with your Aadhaar number in order to receive the OTP for you to register on GeM as a Primary User.
If your department name is not available in the department list, you need to click on the option which will allow you to add your organization/department/ministry on Request for New Organization.
The Primary User is an important and responsible person who registers his/her organization on GeM. Hence, nic.in/gov.in email id is necessary for authentication.
In case a Primary User retires or gets transferred, the account will not be deleted. He/She needs to transfer the GeM account to another Primary User by clicking on Deactivate Account. The user needs to confirm the deactivation and provide the email id of the next Primary User and confirm it. This will ensure that the user's account gets transferred to the new Primary User's account. The new Primary User will receive the password in his/her mail id and the user id will be the same.
The available modes of payment for Defence are Internet Banking and CGDA.
There are two payment modesin CGDA for a Buyer in Defence to pay a Seller: 1. CDA (Controller Defence Account) 2. UNIT
No, it is not possible for the Primary User to edit/change personal information.
The Verifying Authority receives a mail after a Primary User completes registration successfully. If the Verifying Authority clicks on the deactivation link in his/her mail by mistake, the Primary User will get disabled. For activating the Primary User again, a mail must be sent to GeM from his/her registered email id.
Yes, the Verifying Authority can play the role of a Buyer/Consignee/DDO/PAO in the organization. However, he/she can not play the role of a Primary User.
No, it is not possible to change the Verifying Authority for the organisation.
Yes, a Primary User can edit/change the mobile number and password by verifying his/her Aadhaar number again.
No, It is not mandatory to provide an Organsiation GST IN Number for department.
By using My Team option, Primary User can create Secondary Users like Buyer, Consignee, PAO & DDO and he/she can also modify the role of the user.
No, it is not possible for the Primary User to be the payment authority for the organization.
The pre-requisites for Primary User Registration are:
1. Aadhaar number of the user
2. Mobile number which is linked with Aadhaar
3. gov.in/nic.in email id
4. Verifying authority details such as name, mobile number and gov.in/nic.in email id
The pre-requisites for Secondary User Registration are:
1. Aadhaar number of the user
2. Mobile number which is linked with Aadhaar
3. gov.in/nic.in email id
Verifying authority is a person who verifies the details of the Primary user. An officer of the same rank /one rank lower/one rank higher, can register as a Verifying authority. He/she must have a gov or nic email id.
If Primary user and secondary user don’t have gov.in/nic.in emai id, an officer of the rank equivalent to Deputy Secretary may send a request to GeM - email: gemapplicant@gem.gov.in for the email ids.
The key tasks of the Primary User are:
• Self Registration
• Providing organization details
• Creation /Modifications of Secondary Users
• Monitoring of Orders placed
• Administration of GeM procurements
• In case the Primary User gets transferred or retires from the organization, he/she needs to deactivate the Primary User account
No, a Primary User can not take part in procurement.
The User needs to provide the official email id during his/her registration. Upon entering the same in the required field, an OTP is sent to the user's official mail id. Upon entering the OTP in the registration form, the email id is verified.
Deactivation of Primary User and Transfer of Account to another Primary user is possible. The Primary User needs to click on Deactivate Account under My Profile and enter the email id of new Primary User and Confirm his/her own Deactivation. The account gets transferred to the new Primary User. Now new Primary User need to fill details like his/her aadhar and can login with existing user id but with new password.
Click on Login on the home page. Type in your User id and click on Forgot your Password. Enter your User id again and the captcha and click on Submit. You will be sent a password re-set link to your registered mail id which you can use to re-set your password.
No, a Primary User can not change his/her id once it is created. Hence, the user id should be created according to his/her designation or department.
Yes, your password must contain 8 characters - upper case, lower case, numbers and special characters.
Yes, Aadhaar number is mandatory for Primary User registration because Aadhaar number is used for identifying the person and for e-signing on documents that needs legal sanctity in GeM transactions. E-Sign is an electronic equivalent of manual signature.
The mobile number that you enter should be linked with your Aadhaar number in order to receive the OTP for you to register on GeM as a Primary User.
If your department name is not available in the department list, you need to click on the option which will allow you to add your organization/department/ministry on Request for New Organization.
The Primary User is an important and responsible person who registers his/her organization on GeM. Hence, nic.in/gov.in email id is necessary for authentication.
In case a Primary User retires or gets transferred, the account will not be deleted. He/She needs to transfer the GeM account to another Primary User by clicking on Deactivate account. The user needs to confirm the deactivation and provide the email id of the next Primary User and confirm it. This will ensure that the user's account gets transferred to the new Primary User's account. The new Primary User will receive the password in his/her mail id and the user id will be the same.
The available modes of payment for Railways are Internet Banking and Railways.
No, it is not possible for the Primary User to edit/change personal information.
The Verifying Authority receives a mail after a Primary User completes registration successfully. If the Verifying Authority clicks on the deactivation link in his/her mail by mistake, the Primary User will get disabled. For activating the Primary User again, a mail must be sent to GeM from his/her registered email id.
Yes, the Verifying Authority can play the role of a Buyer/Consignee/DDO/PAO in the organization. However, he/she can not play the role of a Primary User.
No, it is not possible to change the Verifying Authority for the organisation.
Yes, a Primary User can edit/change the mobile number and password by verifying his/her Aadhaar number again.
No, It is not mandatory to provide an Organsiation GST IN Number for department.
By using My Team option, Primary user can create Secondary Users like Buyer, Consignee, PAO & DDO and he/she can also modify the role of the user.
No, it is not possible for the Primary User to be the payment authority for the organization.
Primary / HoD user needs to verify AADHAAR with OTP as well as select organization type and click on "Request for New Organization" link. HoD user to select "Others" in Ministry drop down menu and manually enter Ministry Name. Primary / HoD user to select "Others" in Department Drop down and manually enter Department Name. Primary / HoD user to select "Others" in Organization Drop down and manually enter Organization Name. After that, primary / HoD user to enter reason in comment box and click on "Submit Request".
Submit request button gets enabled once Primary / HoD user completes the form with all the details.
Primary / HoD user needs to verify AADHAAR with OTP as well as select organization type and click on "Request for New Organization" link. HoD user to select name of Ministry from Ministry drop down menu. Primary / HoD user to select "Others" in Department Drop down and manually enter Department Name. Primary / HoD user to select "Others" in Organization Drop down and manually enter Organization Name. After that, primary / HoD user to enter reason in comment box and click on "Submit Request".
Primary / HoD user needs to verify AADHAAR with OTP as well as select organization type and click on "Request for New Organization" link. HoD user to select name of Ministry from Ministry drop down menu. Primary / HoD user to select "Department Name" in Department Drop down menu. Primary / HoD user to select "Others" in Organization Drop down and manually enter Organization Name. After that, primary / HoD user to enter reason in comment box and click on "Submit Request".
The reason needs to be entered in the comment box before submitting new organization request. This is a mandatory step.
The New Organization request gets approved or rejected by Admin Team based on the reason specified.
Primary User can create as many divisions for the organizations as required.
Yes, the Primary User can edit/deactivate the divisions whenever required.
While creating a post, if the Primary User enters the wrong email id, the Secondary User will not be able to receive the activation link. The Primary User has to create the post again with a change in the designation and enter the correct email id.
An official email id should be gov.in/nic./gembuyer.in whereas an invitation email id can be any personal email id also such as gmail/yahoo, etc.
No, it is not possible for the Buyer/Consignee to be the paying authority in the organization.
This is because the Secondary User has not activated himself/herself. To activate user need to click on actiavtion link recived on his/her email Id.
Yes, it is possible for the Primary User to interchange roles from Manage Post button.
A Primary User can edit designation, division and roles of a Secondary User after clicking on Manage Posts.
If the payment mode is PFMS, the Primary User needs to register DDO as the payment authority.
The Primary User creates the user id of the Secondary User. The Secondary User however, needs to create the password.
Primary User can create as many divisions for the organizations as required.
While creating a post, if the Primary User enters the wrong email id, the Secondary User will not be able to receive the activation link. The Primary User has to create the post again with a change in the designation and enter the correct email id.
An official email id should be gov.in/nic./gembuyer.in whereas an invitation email id can be any personal email id also such as gmail/yahoo, etc.
No, it is not possible for the Buyer/Consignee to be the paying authority in the organization.
This is because the Secondary User has not activated himself/herself. To activate user need to click on actiavtion link recived on his/her email Id.
Yes, it is possible for the Primary User to interchange roles from Manage Post button.
A Primary User can edit designation, division and roles of a Secondary User after clicking on Manage Posts.
If the payment mode is Internet Banking/GPA/Others, the Primary User needs to register PAO/DDO as the payment authority.
The Primary User creates the user id of the Secondary User. The Secondary User however, needs to create the password.
Primary User can create as many divisions for the organizations as required.
While creating a post, if the Primary User enters the wrong email id, the Secondary User will not be able to receive the activation link. The Primary User has to create the post again with a change in the designation and enter the correct email id.
An official email id should be gov.in/nic./gembuyer.in whereas an invitation email id can be any personal email id also such as gmail/yahoo, etc.
No, it is not possible for the Buyer/Consignee to be the paying authority in the organization.
This is because the Secondary User has not activated himself/herself. To activate user need to click on actiavtion link recived on his/her email Id.
Yes, it is possible for the Primary User to interchange roles from Manage Post button.
A Primary User can edit designation, division and roles of a Secondary User after clicking on Manage Posts.
If the payment mode is CGDA/Internet Banking, the Primary User needs to register PAO as the payment authority.
The Primary User creates the user id of the Secondary User. The Secondary User however, needs to create the password.
Primary User can create as many divisions for the organizations as required.
While creating a post, if the Primary User enters the wrong email id, the Secondary User will not be able to receive the activation link. The Primary User has to create the post again with a change in the designation and enter the correct email id.
An official email id should be gov.in/nic./gembuyer.in whereas an invitation email id can be any personal email id also such as gmail/yahoo, etc.
No, it is not possible for the Buyer/Consignee to be the paying authority in the organization.
This is because the Secondary User has not activated himself/herself. To activate user need to click on actiavtion link recived on his/her email Id.
Yes, it is possible for the Primary User to interchange roles from Manage Post button.
A Primary User can edit designation, division and roles of a Secondary User after clicking on Manage Posts.
If the payment mode is Railways, the Primay User does not need to create a payment authority.
The Primary User needs to select the Depot Code when he assigns the role of a Buyer to the Secondary User.
The Primary User creates the user id of the Secondary User. The Secondary User however, needs to create the password.
The Secondary User needs to click on the activation link in the mail that he/she receives.
Yes, it is mandatory to provide Aadhaar number and mobile number linked with Aadhaar number.
As the user id is created by the Primary User, it is not possible for the Secondary User to edit it.
The Primary User can de-activate a Secondary User by clicking on the deactivation button found beside that particular Secondary User under Manage Posts.
The Primary User has deactivated you as a Secondary User. Hence, you are not able to login to your account. If you want to activate your account, you may request the Primary User to do so.
After a Secondary User is decativated, the Primary User can again activate the same user by clicking on the activate button beside the user, under Manage Posts.
No, it is not possible for a Secondary User to edit his/her personal information (first name, last name and designation).
Yes, a Secondary User can change his/her mobile number and password.
Clicking on Not *** User willl help you to transfer your account to another user without affecting any of your orders.
The Buyer can view all his contract details under Product Orders and then under All Contracts after loging into the account and clicking on his/her Dashboard.
Yes, it is possible for a Buyer to decline a demand after it has been created. The Buyer needs to login to his/her account, click on dashboard and decline the particlular demand under All Demands.
Login to your account and click on Bills in the dashboard. Next, process the particular bill you require.
Login to your account and click on Incidents in your dashboard. Clicking on New will enable you to enter the issue related to the contract.
A Buyer can create as many carts as he/she wants for different products.
After you login to your system, if you are unable to see the products you had added already to your Cart , click on Shopping Cart and then click on View All Cart to see your products.
PAC or Proprietory Article Certificate Filter can be used to purchase a particular make or model. This is a certificate signed by a competent authority which the Buyer needs to provide .
MSME filter is available under Administrative filter. Clicking on this filter will enable the Buyer to view only the MSME Sellers and the Buyer can easily buy a product from MSME.
Make in India Filter is available under Administrative filter. Clicking on this filter will enable the Buyer to view only those products which are manufactured in India.
It is important to select the consignee filter before searching for a product so that the Buyer can only see Sellers who deliver to his/her location.
Direct Purchase enables a Buyer to buy products upto Rs.50,000 without comparison, through any of the available suppliers on GeM, meeting the requisite quality, specification and delivery period.
Under administrative filter, click on Select Consignee and enter the consignee details.
A product remains in the cart for 10 days, after its addition.
No, it is not possible for a Buyer to edit the delivery days
Yes, it is mandatiory for a Buyer to e-sign a contract.
5 % of cost of the product is blocked during purchase of automobiles.
You are not able to view DDO in your dropdown list while creating contract because the Primary User has not created DDO.
Direct Purchase enables a Buyer to buy products upto Rs.50,000 without comparison, through any of the available suppliers on GeM, meeting the requisite quality, specification and delivery period.
Under administrative filter, click on Select Consignee and enter the consignee details.
A product remains in the cart for 10 days, after its addition.
No, it is not possible for a Buyer to edit the delivery days
It is not mandatory to enter the IFD Diary number if your payment mode is GPA/Internet Banking/Others.
Yes, it is mandatiory for a Buyer to e-sign a contract.
5 % of cost of the product is blocked during purchase of automobiles.
Direct Purchase enables a Buyer to buy products upto Rs.50,000 without comparison, through any of the available suppliers on GeM, meeting the requisite quality, specification and delivery period.
Under administrative filter, click on Select Consignee and enter the consignee details.
A product remains in the cart for 10 days, after its addition.
No, it is not possible for a Buyer to edit the delivery days
Yes, it is mandatiory for a Buyer to e-sign a contract.
5 % of cost of the product is blocked during purchase of automobiles.
It is not mandatory to enter the IFD Diary number if your payment mode is CGDA.
Direct Purchase enables a Buyer to buy products upto Rs.50,000 without comparison, through any of the available suppliers on GeM, meeting the requisite quality, specification and delivery period.
Under administrative filter, click on Select Consignee and enter the consignee details.
A product remains in the cart for 10 days, after its addition.
No, it is not possible for a Buyer to edit the delivery days
Yes, it is mandatiory for a Buyer to e-sign a contract.
5 % of cost of the product is blocked during purchase of automobiles.
It is not mandatory to enter the IFD Diary number if your payment mode is Railways.
Direct Purchase enables a Buyer to buy products upto Rs.50,000 without comparison, through any of the available suppliers on GeM, meeting the requisite quality, specification and delivery period.
Under administrative filter, click on Select Consignee and enter the consignee details.
A service remains in the cart for 10 days, after its addition.
Yes, it is mandatiory for a Buyer to e-sign a contract.
L 1 purchase enables Buyers to puchase products above Rs. 50,000 and upto Rs. 30,00,000 through GeM Sellers quoting the lowest price amongst the available sellers. This allows Buyers to compare at least three different manufacturers on GeM, meeting the requisite quality, specification and delivery period and procure the required products.
Under administrative filter, click on Select Consignee and enter the consignee details.
A product remains in the cart for 10 days, after its addition.
No, it is not possible for a Buyer to edit the delivery days
Yes, it is mandatiory for a Buyer to e-sign a contract.
For L1 purchase, the Buyers need to copmpare three OEMs and the comparison sheet reflects the specifications, price, etc. This sheet can be downloaded from the Cart.
A Buyer must compare three OEM s for L1 purchase.
No, it not possible to download or check comparison sheet after generation of a contract. It is available only in your cart and when you generate demand.
Yes, it is mandatory to enter the IFD Diary number and date if your payment mode is PFMS.
You are not able to view DDO in your dropdown list while creating contract because the Primary User has not created DDO.
L 1 purchase enables Buyers to puchase products above Rs. 50,000 and upto Rs. 30,00,000 through GeM Sellers quoting the lowest price amongst the available sellers. This allows Buyers to compare at least three different manufacturers on GeM, meeting the requisite quality, specification and delivery period and procure the required products.
Under administrative filter, click on Select Consignee and enter the consignee details.
A product remains in the cart for 10 days, after its addition.
No, it is not possible for a Buyer to edit the delivery days
Yes, it is mandatiory for a Buyer to e-sign a contract.
For L1 purchase, the Buyers need to copmpare three OEMs and the comparison sheet reflects the specifications, price, etc. This sheet can be downloaded from the Cart.
A Buyer must compare three OEM s for L1 purchase.
No, it not possible to download or check comparison sheet after generation of a contract. It is available only in your cart and when you generate demand.
No, it is not mandatory to enter the IFD Diary number and date if your payment mode is GPA/Internet Banking/State.
You are not able to view PAO/DDO in your dropdown list while creating contract because the Primary User has not created PAO/DDO.
L 1 purchase enables Buyers to puchase products above Rs. 50,000 and upto Rs. 30,00,000 through GeM Sellers quoting the lowest price amongst the available sellers. This allows Buyers to compare at least three different manufacturers on GeM, meeting the requisite quality, specification and delivery period and procure the required products.
Under administrative filter, click on Select Consignee and enter the consignee details.
A product remains in the cart for 10 days, after its addition.
No, it is not possible for a Buyer to edit the delivery days
Yes, it is mandatiory for a Buyer to e-sign a contract.
For L1 purchase, the Buyers need to copmpare three OEMs and the comparison sheet reflects the specifications, price, etc. This sheet can be downloaded from the Cart.
A Buyer must compare three OEM s for L1 purchase.
No, it not possible to download or check comparison sheet after generation of a contract. It is available only in your cart and when you generate demand.
No, it is not mandatory to enter the IFD Diary number and date if your payment mode is CGDA.
You are not able to view PAO in your dropdown list while creating contract because the Primary User has not created PAO.
L 1 purchase enables Buyers to puchase products above Rs. 50,000 and upto Rs. 30,00,000 through GeM Sellers quoting the lowest price amongst the available sellers. This allows Buyers to compare at least three different manufacturers on GeM, meeting the requisite quality, specification and delivery period and procure the required products.
Under administrative filter, click on Select Consignee and enter the consignee details.
A product remains in the cart for 10 days, after its addition.
No, it is not possible for a Buyer to edit the delivery days
Yes, it is mandatiory for a Buyer to e-sign a contract.
For L1 purchase, the Buyers need to copmpare three OEMs and the comparison sheet reflects the specifications, price, etc. This sheet can be downloaded from the Cart.
A Buyer must compare three OEM s for L1 purchase.
No, it not possible to download or check comparison sheet after generation of a contract. It is available only in your cart and when you generate demand.
No, it is not mandatory to enter the IFD Diary number and date if your payment mode is Railways.
A minimum of three OEM s are required for comparison.
This may be due to two reasons: 1. Your product may be worth more than Rs. 50,000 2. You may not have carted L1 product
Yes, it is possible to change the quantity of Product and delivery days during creation of Bid under Consignees.
Yes, you can add more consignees during the creation of Bid in the excel sheet under the Consignee List. Later, you need to get the Primary User to map the new consignees.
The Buyer can opt to demand for average annual turnover and length of experience with government with supporting documents.
Earnest Money Deposit (EMD) is taken to check the Earnestness/Seriousness of the bidder in case they are selected. It is normally 1% to 5% and is submitted in the form of Bank Guarantee on GeM portal in the prescribed format. EMD will be in effect for 45 days after the Bid Validity.
Electronic Performance Bank Gaurantee (ePBG) is required for the contracts.The minimum 2% of contract value is to be advised within 72 hours from the decision of successful supplier(L1) by the system.
No, the Buyer can only select the available terms and conditions available on GeM.
The Buyer can edit only the fields that are editable till the stage before esignature.
No, the Buyer can not modify the "Item Specification" in the Bid Process as they are auto filled, based onthe product added to the Cart.
You can add as many consignees as your require. Later these consignees need to be mapped by the Primary User.
Bid validity is Bid response time is the period between technical verification and the creation of order. The Bid expires if the Buyer doesn’t process the bill within th e Bid validity period.
If a Buyer opts for Bid Item Split-able, he/she can split the order among L1, L2, L3 after the successful completion of a BID and before creation of an order.
Yes, it is possible for the Buyer to 'Extend' or 'Cancel' after publishing the bid.
If the Buyer wants to choose only Bid for a particluar product, he/she can opt for it by choosing Intent of Buying. The Buyer will be able to browse through all products in the market without any restriction. He/She can also edit/add quantities and consignees while creating Bid. The Buyer doesnot need to compare OEMs in Intent Bid.
A minimum of two OEM Service Providers are required for comparison.
This may be due to two reasons:
1. Your product may be worth more than Rs. 50,000
2. You may not have carted L1 product
Yes, you can add more consignees during the creation of Bid in the excel sheet under the Consignee List. Later, you need to get the Primary User to map the new consignees.
The Buyer can opt to demand for average annual turnover and length of experience with government with supporting documents.
Earnest Money Deposit (EMD) is taken to check the Earnestness/Seriousness of the bidder in case they are selected. It is normally 1% to 5% and is submitted in the form of Bank Guarantee on GeM portal in the prescribed format. EMD will be in effect for 45 days after the Bid Validity.
Electronic Performance Bank Gaurantee (ePBG) is required for the contracts.The minimum 2% of contract value to be advised within 72 hours from the decision of successful supplier(L1) by the system.
No, the Buyer can only select the available terms and conditions available on GeM.
The Buyer can edit only the fields that are editable till the stage before esignature.
No, the Buyer can not modify the "Item Specification" in the Bid Process as they are auto filled, based on the Service added to the Cart.
You can add as many consignees as your require. Later these consignees need to be mapped by the Primary User.
Bid validity is Bid response time is the period between technical verification and the creation of order. The Bid expires if the Buyer doesn’t process the bill within th e Bid validity period.
Yes, it is possible for the Buyer to 'Extend' or 'Cancel' after publishing the bid.
There is no specific limit to the number of products a Buyer can bunch at a time and depends on the requirement of the Buyer.
There are no specific limit to the number of services a Buyer can bunch at a time and depends on the requirement of the Buyer.
After opening a financial Bid, two options are available for a Buyer - Open and Award and Prodeed to RA
Fifteen minutes before the end of RA, if a Seller quotes a price, the RA gets auto extended by 15 minutes. The Buyer can choose to extend it minimum thrice and a maximum of 10.
No, after a Buyer proceeds with RA, he/she will not be able to create an order before the RA is completed.
No, a Bid with a single participant can not be changed to RA. There should be at least two Bidders participating in the Bid to ensure comparison.
No, only those Sellers who were technically qualified for that Bid can participate in the RA which was created from that Bid.
Yes, it is possible to extend RA by the Buyer
The Consignee generates CRAC for a contract.
Consignee can inspect the consignment himsellf. Else, the consignee can also get the consignment inspected by a professional agency.
No, it is not possible to edit a CRAC if generated.
The two stages of Bid awarding are technical and financial.
Yes, it is possible to cancel a Bid after opening it.
No, the Buyer will not be able to view the financial specifications of those Sellers who he/she has rejected during selection of technical specifications.
Yes, it is mandatory to enter a commet when the Buyer accepts or rejects a Bid.
No, a Buyer will not be able to review the Seller and accept that Seller if he/she has rejected that same Seller during selection of technical specifications.
No, a a Buyer can not select the L2/L3/L4 Seller bypassing the L1 Seller during Bid awarding.
For Internet Banking, PAO processes the bill drafted by the Buyer and makes the payment.
For Internet payment mode, the Buyer drafts the final bill.
The payment gateways for Internet Banking are SBI Mops.
The Buyer is responsible for marking Liquidity Damage when the payment mode is Internet banking
The Buyer needs to login to his/her account and from the dashboard click on Bills. The Buyer will be able to view all the contracts. He/She must click on the particular contract and draft the Bill for the same.
Buyer drafts the bill when the payment mode is CGDA (CDA or UNIT)
The Buyer needs to login to his/her account and from the dashboard click on Bills. The Buyer will be able to view all the contracts. He/She must click on the particular contract and draft the Bill for the same.
If the Buyer is paying via CDA, he/she does not need to select PAO during contract generation.
For payment via UNIT mode, the PAO needs to process the bill during contract generation after the Buyer has drafts the bill.
The Buyer needs to login to his/her account and from the dashboard click on Bills. The Buyer will be able to view all the contracts. He/She must click on the particular contract and draft the Bill for the same.
For Internet Banking mode, the Buyer is responsible for marking the Liquidity Damage. The Buyer also needs to enter the reason for marking Liquidity Damage and draft the bill.
The DDO will process the bill after it is drafted by the Buyer for PFMS payment mode.
The Buyer needs to login to his/her account and from the dashboard click on Bills. The Buyer will be able to view all the contracts. He/She must click on the particular contract and draft the Bill for the same.
For Internet Banking mode, the Buyer is responsible for marking the Liquidity Damage. The Buyer also needs to enter the reason for marking Liquidity Damage and draft the bill.
No, PAO is not required for processing the bill if the payment mode is Railways. The Buyer drafts as well as processes all bills.
Late delivery (LD) is applicable for all payment methods including PFMS, Internet Banking, Railways, Others etc. This will be imposed by the buyer as per the delivery schedule. The amount would be calculated by the system at 0.5% per week or part subject to maximum 5% of bill value.
Taxes and "Others" deductions would be deducted by payment authority/PAO/DDO. It will be applicable for all for the payment methods except for the following:
1) Internet Banking
2) Railways
3) CGDA
4) AAI
5) PFMS
In accordance with the new rules and regulations, you are no longer required to share your Aadhaar Number with GeM. However, Virtual Aadhaar ID (VID) is compulsory for authentication purposes. Therefore, all buyers and sellers are requested to generate their Virtual Aadhaar ID by visiting the UIDAI website at - https://resident.uidai.gov.in/. Please note that effective 1st October 2018, only those Buyers/Sellers who have generated their VID will be able to do transactions on GeM.
By using eSign instead of DSC, GeM has eliminated the need of procuring and safekeeping physical cryptographic tokens (like dongles) for Buyers/Sellers thereby improving user convenience, saving costs and reducing time to conduct transactions. Details & benefits of eSign over Digital Signature Certificate can be obtained at http://cca.gov.in/cca/?q=eSign.html.