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Notifications

20-06-18

Special Walk-In HelpDesk for Services Buyers

GeM launches special Walk-in HelpDesk to exclusively assist all Buyers who have queries on how to buy ‘Services’ through our marketplace. This desk will be operational between 10:00 AM to 12:00 pm on working days at our headquarter (GeM, 2nd F...Read More

15-06-18

BID EXTENSION

On account of technical reasons, all the Bids ending today from 7:00 PM to 9:00 PM are being extended for 2 hours. GeM Team...Read More

15-06-18

Notification for Unreasonable Rates in Services

All the Service Providers who have offered unreasonable rates for services in marketplace will be deactivated. If you are one of them who have offered unreasonable rates, please correct your rates before you get deactivated from the marketplace.Read More

11-06-18

Bid Extension

On account of some technical reasons on GeM portal, all the Bids ending today are being extended for next 24 hours, which excludes the bids in Technical and Financial Evaluation.

...Read More

11-06-18

Unavailabilty of Marketplace

Dear Users,

We are facing intermittent issue in log in and accessing marketplace. Our technical team is working on it. We would request to please try after 14.00 hrs. If the problem persists we would extend the Bids due for closure today.Read More

08-06-18

Edit feature for the products offered in Bid

Dear Sellers,

We have added a new functionality to edit the following participation details before eSigning the bid.  

  • Select a different product from the catalogue
  • Offer Price
  • Required Documents
  • EMD, ePBG...Read More

07-06-18

Fulfillment in Services is offline in GeM 3.0

For all the orders of services in GeM 3.0, invoicing and payment will be done using other modes of payment till further notice. Service provider may physically provide invoices to Buyer Departments.

GeM Team

...Read More

05-06-18

Model change in Human Resource Service, Security Manpower Service and Technical Manpower Service.

Human Resource Service, Security Manpower Service and Technical Manpower Service have now been re modelled around the percentage model. Earlier commercials were asked in Rupees, which will now be accepted as a percentage of the Minimum Wage comp...Read More

01-06-18

Buyer - Seller Consultative Meeting to finalize specs of TP Roll, Digester, Bioredeem and Decomposter

Government eMarketplace is pleased to invite buyers and sellers to attend the consultative meeting on Wednesday 6th June 2018 to finalize the technical particulars of the following products as per schedule given below:

1. Read More

01-06-18

Catalog Sanitisation Process

As part of our regular catalog sanitisation process, it has been observed that in OEM Cartridges Category sellers have uploaded invalid products. As per GeM terms and Conditions such an act amounts to breach of our trust based system. 

...Read More

29-05-18

Incident Management on GeM

All the buyers and sellers are hereby requested that any issues related to product listing like misleading price, fake products, product offering with incorrect specifications, product in wrong category, false warranty, fake authorization, non-del...Read More

26-05-18

Brand for Vehicle Hiring Service and Packaged Drinking Water Service

Brands are now available for Vehicle Hiring Service and Packaged Drinking Water Service, Buyer can opt for Specific Brands on Bids for above mentioned Services

...Read More

24-05-18

Guidance Note - OEM Sanitisation

As part of our regular catalog sanitisation process, it has been observed that some sellers have made erroneous submission as OEM of a particular brand. As per GeM terms and Conditions such an act amounts to breach of our trust b...Read More

24-05-18

Vehicle Hiring Service

This is to notified that Vehicle Hiring Service has now been splitted into two Services as 
- Vehicle Hiring Short Term 
- Vehicle Hiring Long Term 

All the Service Providers are requested to give valid commercials for both...Read More

23-05-18

Services enabled on GeM 3.0 – Canteen Service, Catering Service

Services enabled on GeM 3.0 – Canteen Service, Catering Service

Following are the Services now available on the enhanced version GeM 3.0- 
•   Canteen Service 
•   Catering Service 

All the offerings and tra...Read More

21-05-18

Reference Price of Software Items - Feedback suggestions required

Software items will be published on GeM portal with reference price mentioned as per attachment, You are requested to publish these above software items along with reference price for feedback / suggestion/ comments from all stakeholders that if ...Read More

18-05-18

Purchase of Drugs of Medicines on GeM

It is noticed that private manufacturers of Drugs and medicines are trying to upload their products and are representing that they are not able to upload their products. In this regard, it may be clarified to them via notification on the website t...Read More

17-05-18

Seller Registration Service is now available

Please note that all Seller Registration Services including new seller registration and profile update are now available on GeM portal.

GeM Team

...Read More

16-05-18

Brand Listing Approval Process

OEM (Original Equipment Manufacturer) is the owner of the Brand / Trademark of the product being offered or in case of un-registered Brand's Products / Products with own Brand, the actual manufacturer of the final Product. Brand is not a manda...Read More

16-05-18

Incident Management on GeM

Buyers/Sellers may please note that Incident Management on GeM has now been automated. All post-contract incident reporting are now to be reported / initiated through the incident management module only. No email communication in this regard will ...Read More

15-05-18

Bunching for Services

Bunching is now available for all Services on GeM across various categories. This feature can be used only for the purpose of Bidding.

A Buyer may use this feature to Bunch various categories within a Service. Also, for now, a Buyer may use ...Read More

14-05-18

Contact Details for Vendor Assessment

OEMs of unbranded and/or assembled Products may please note that a link to request Vendor Assessment will be made available on GeM soon. Till such time, OEMs may apply for Vendor Assessment directly with any of our 3 impaneled agencies by writing ...Read More

11-05-18

Catalogue Sanitisation of “Information Technology, Broadcasting & Telecommunications” Category

It has come to our notice that some Sellers have provided erroneous details of their authorisation from the OEM of products that they have listed and offered in the Market. As per GeM terms and Conditions such an act amounts to breach of our trust...Read More

09-05-18

New Category for Cartridge Ink/Toner

Sellers of Cartridge Inks and Toners are hereby informed that a new category "Cartridge Ink/Toner" is being created on the GeM portal for these products. Sellers may kindly note that if such products are already listed in any other category, th...Read More

09-05-18

Notification to Un-authorised Resellers of OEM Cartridge

Please note that sellers who have listed their products under OEM Cartridge category without having proper authorization from the OEM are being validated by the OEM. In case any seller has provided false information regarding authorization, such s...Read More

07-05-18

Deactivation of Water Service Providers without FSSAI/BIS License

All the Water Service Providers without valid and active FSSAI/BIS License number will be deactivated from the Marketplace. So, the Water Service Providers are requested to update the valid FSSAI/BIS License number in the service offering page so...Read More

07-05-18

Consultative Meeting Update

Consultative meet for Cells ,battery and cables held on 7th May 2018.

...Read More

02-05-18

Commencement of Brand Listing Process

All the sellers and buyers may please note that we have initiated the processing of requests for brand listing on GeM portal. All registered/trademark brands will be listed by 31st May 2018. All other  brands (private labels/unregistered) will be...Read More

02-05-18

Cloud Services Standard Package on GeM

All buyers please be notified that for cloud services, standard packages are currently available on GEM

GeM Team

...Read More

01-05-18

Extension of bid ending on or before 2nd May due to technical fault

Sellers and buyers may note that GeM Portal is facing technical problem due to which creation of bid & seller  participation is affected.As a result we have to extend the bid ending on or before 2nd May by two days. Apologies for the inconvenienc...Read More

17-04-18

Escalation Matrix for Customer Relations Management

In our endeavour to continuously augment the services in GeM, with an aim to improve the functioning of Helpdesk and ensure timely resolution of  issues raised by users, GeM CRM has put in place an Escalation Matrix

Read More

10-04-18

GeM operations handing over to Managed Service Provider;

The operations of GeM portal have been handed over to the Managed Service Provider (MSP). For all the operational issues on the site and related to transactions, please contact Helpdesk by creating tickets on https://gem.gov.in/gemtickets as wel...Read More

06-04-18

Product Approval Delay

As there is a shift in the responsibility for product approval and so there will be delay in the approval. Kindly bear with us and inconvenience is regretted.GeM Team...Read More

03-04-18

Product Listing

All the sellers are hereby notified that the listing of products in all categories and services is available in GeM 3.0

GeM Team

...Read More

03-04-18

Bid submission on GeM 3.0

Bid services for fresh transaction on GeM will resume from 9th April onwards. Inconvinience is regretted.

...Read More

21-03-18

EMD Template for Sellers

sample template for EMD for sellers

...Read More

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20-03-18

Auto Cancellation of Orders not accepted for more than two days

Sellers are informed hereby that all the orders not accepted for more than two days will be auto cancelled by the system in GeM 3.0.

GeM Team

...Read More

12-03-18

Downtime of GeM 2.0 from 10 to 11 PM on 12/03/2018

Sellers and Buyers please note that the GeM 2.0 will be under maintenance from 10 to 11 PM.

GeM Team

 

...Read More

10-03-18

Downtime for GeM portal from 10 PM to 7 AM on 10th March, 2018

Buyers and Sellers please note that the portal will not be available from 10 PM to 6 AM due to maintenance activities.

GeM Team

 

...Read More

07-03-18

Extension of Bids from 5th March 6 PM to 7th March 23:59 PM

Sellers and buyers to note that all the bids between 5th March 6 PM to 7th March 23:59 PM have been extended due to technical glitch on the GeM portal. We apologise for the inconvinience.

GeM Team

...Read More

05-03-18

Activation of GeM 2.0 Bid / RA

In view of financial year rush, Buyer’s may place their bid on GeM 2.0 marketplace for all categories of products while Direct purchase on GeM 3.0 will continue as it is for available categories. May kindly be noted that Bunching will only be av...Read More

02-03-18

Downtime from 7 to 10 PM on 02/03/2018

All Sellers and Buyers please note that the portal will be down from 7 PM to 10 PM.GeM Team...Read More

02-03-18

Sellers to update reseller configuration

All the sellers may take note that your product uploaded as OEM have now been enabled under reseller mode and so they are requested to kindly update their reseller configurations.Gem Team...Read More

01-03-18

GeM 3.0 buyers enabled on GeM 2.0

It is to notify that all the buyers who have registered on GeM 3.0 can easily go to GeM 2.0 using the "GeM 2.0" menu option available after login. Clicking on the menu will lead to the GeM 2.0 dashboard. Please click on Sync my p...Read More

27-02-18

Bids and RA of GeM 2.0 ending on 17th have been extended to 28th Feb, 2018

All the buyers and sellers are hereby informed that all the Bids and RA of GeM 2.0 ending on 27th February have been extended to 28th Fenruary as there was technical glitch on the GeM 2.0 portal.

 

GeM Team

...Read More

26-02-18

Services enabled on GeM 3.0 - HR, Pest Control and Florist Services

Following are the Services now available on the enhanced version 3.0-

  • Human Resource Service
  • Pest Control Service
  • Florist Services

A...Read More

26-02-18

New Services available on GeM3.0

The following Services are now available on the enhanced version GeM 3.0-

  1. Human Resource Service
  2. Pest Control Service
  3. Florist Services

All the offerings and transactions for these Services are to be done usin...Read More

17-02-18

Order Processing

All the Sellers are requested that while processing of orders, when they get a pop up related to e-Sign, they just need to click on the button "Proceed to ESign" and then the order can be processed.

GeM Team

...Read More

14-02-18

Product Listing in GeM 3.0

Sellers be notified that the transaction on GeM 2.0 is soon going to be closed and so you are requested to start listing your product on Catalogue Managed System on GeM 3.0.GeM Team...Read More

13-02-18

Downtime of GeM Portal on 13-02-2018

This is to inform you that the GeM portal will not be available from 8:30 PM to 5:00 AM. We regret the inconvinience.

GeM Team

...Read More

13-02-18

Launch of New Services on GeM 3.0

This is to inform tihat the services Packaged Drinking Water and Scanning & Digitization are launched on GeM 3.0 from today. Buyers can start with the Direct Purchase procurement.

 

GeM Team

...Read More

13-02-18

Advisory for avoidance of creation of Test bids on GeM 3.0 Portal

It is observed that many buyers are creating and cancelling test bids on GeM 3.0 portal which is adversely impacting the Bid maintenance. Also it has been found that few bids have been created and saved but not published.Kindly publish the create...Read More

13-02-18

Advisory for Login to Buyers and Sellers

An advisory is provided to all the buyers and sellers of GeM to clear the Cache/Cookies before proceeding for login. The option is available in the settings of the browers you are using.

GeM Team

 

...Read More

10-02-18

Downtime for Bid/RA system

Buyers please take a note that the Bid and RA will be unavailable from 1 PM to 3 PM. We regret for the inconvinience.

GeM Team

 

...Read More

07-02-18

Clarifications on use of Aadhaar for GeM transactions

Some concerns have been raised on the issue of use of Aadhaar of Government buyers for transactions on GeM. It is hereby clarified, that Aadhaar is used only to identify the person, and for e-sign on documents that needs legal sanctity in GeM tran...Read More

07-02-18

Product upload on Catalogue Management Sysytem on GeM 3.0

Sellers are hereby requested to upload their products on revised Catalogue Management System on GeM 3.0 at the earliest. New Transactions will very shortly be ,fully and exclusively enabled on 3.0 for all categories. To avoid any last minute ru...Read More

06-02-18

Buyer - Seller Consultative Meet

As you are aware that the Government e-Marketplace (GeM) is an online marketplace for Central Govt./State Govt/PSUs buyers for procurement of common use Goods and Services.  The marketplace is enabling the wide range of product offers by GeM Sel...Read More

06-02-18

Downtime e-Sign Services in GeM Portal

It is notified that the e-Sign services will not be aavailable from 7PM to 7:30 PM on 6th February, 2018. We regret the inconvinience caused to you.

GeM Team

...Read More

06-02-18

Email creation guidelines for government buyers

Email creation guidelines for government buyers who not have gov.in or nic.in email id need to follow the guidelines attached

...Read More

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04-02-18

Advisory for GeM 3.0 Portal

Following are the advisory for GeM 3.0 Portal:

  • Please use the URL http://gem.gov.in and remove all the older bookmarks stored
  • Before opening the portal and login, request you to remove the coocies and cache for successful login<...Read More

03-02-18

Login Issue on GeM 3.0

Take note that access to GeM 2.0 is available for users who are already part of transaction that are currently active....Read More

02-02-18

Welcome to enhanced GeM 3.0

Dear GeM Buyer, 
You are now welcome to login on the enhanced version GeM 3.0. 

This is a significantly scaled up version with numerous additional features. I am sure your experience and convenience of transacting will improve fu...Read More

02-02-18

Extension of Bid and RA

Extension of Bid and RA - All BID/RA are being extended by three days due to technical glitch on GeM portal. We apologise for the inconvinience.

...Read More

01-02-18

Press Release - National Seller On-boarding Campaign

Government e Marketplace announcesNational Sellers On-boarding Campaign National Sellers On-boarding Campaign to train sellers ontransition from GeM 2.0 to GeM 3.0...Read More

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01-02-18

Record monthly transaction made on GeM Portal

First time on GeM, monthly Transaction Value crossed INR 1000 Crore for the Month of January 2018

...Read More

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01-02-18

National Seller On-boarding Campaign on Gem 3.0

Gem launches nation wide campaign for onboarding sellers and listing of products and services on Gem 3.0. https://new.gem.gov.in/

...Read More

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24-11-17

NOTIFICATION ON CONSULTATIVE MEETING ON PRODUCT SPECIFICATIONS

As you are aware that the Government e-Marketplace (GeM) is an online marketplace for Central Govt./State Govt/PSUs buyers for procurement of common use Goods and Services.  The marketplace is enabling wide range of product offers by GeM Seller(...Read More

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22-11-17

Notification for Buyer Seller Meet- November 23

 Notification for Buyer Seller Meet- November 23

...Read More

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20-11-17

NOTIFICATION ON CONSULTATIVE MEETING ON PRODUCT SLPECIFICATIONS

   As you are aware that the Government e-Marketplace (GeM) is an online marketplace for Central Govt./State Govt/PSUs buyers for procurement of common use Goods and Services.  The marketplace is enabling wide range of product offers by GeM Se...Read More

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18-11-17

Cloud- Infrastructure as a Service

Infrastructure as a Service (IaaS) as one of the cloud service has been enabled for MEITY empaneled and STQC audited agencies. Agencies meeting the requirement can submit their service offering.

...Read More

17-11-17

Product Cooling period for Bid and RA participation reduced to 2 Hours

The e-Bidding invitation shall be extended to all the Sellers on GeM who get registered as Seller and/or offer Goods/services for the particular product category on GeM, 2 hours prior to closing time of e-Bidding. The decision of the Buyer/GeM reg...Read More

11-11-17

Downtime of GeM Portal

GeM portal was down from 2PM to 4 PM for maintenance and configuration activity. The portal is up and working.

...Read More

10-11-17

Enhancement of GeM Portal

On behalf of the GeM Team, I am happy to share with all our GeM users that we are preparing transition from the current pilot version to significantly enhanced and scaled up GeM 3.0, very shortly.  I would like to place on record our deep appreci...Read More

08-11-17

Buyer Notification

For direct purchase a business validation has been incorporated in system that the same buyer from the same seller for the same product, can order a maximum of Rs 50,000 - this is per week restriction. It is recommended that for larger order Bid a...Read More

03-11-17

Amendment in technical specifications in Bid

It is hereby notified that the GeM portal is a marketplace which offers only the listed products and service for procurement. Items which are not listed by the vendors on the marketplace, cannot be procured, either through Direct or L1 purchase or...Read More

01-11-17

Issues in bid due to technical update/enhancement in Bid

Due to a recent update/enhancement in GeM Portal, it is found that some bids have been impacted. The steps required to resolve the impact have been given here on the Portal. All the bids which ended on or after 25th October, 2017 can be extended ...Read More

31-10-17

IT Services Disabled

IT Services has been currently disabled due to technical reasons....Read More

31-10-17

Security Service has been Disabled due to Technical Reason

Security Service has been Disabled due to Technical Reason....Read More

27-10-17

Encryption – Decryption in bidding

Encryption – Decryption in bid

To make the Bidding process more confidential and secure, GeM has introduced Encryption-Decryption mechanism for bids.

Henceforth, the Seller’s quoted Price will be encrypted using t...Read More

10-10-17

Special Terms and Conditions for Automobiles

Clause 8 of Terms and Conditions and special Terms and Conditions for Automobiles has been. The amended Clauses of Terms and Conditions have been provided in the attached document. In case of any queries, please contact helpdesk.

...Read More

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09-10-17

Additional Terms and Conditions for Procurement under Proprietary Article Certificate Buying

a)            In case a Govt. buyer on GeM, wants to make procurement on proprietary basis on the GeM Portal after obtaining the requisite approvals/PAC certificate from their competent authority as per Rule 166 of GFR-2017, the Buyer c...Read More

09-10-17

Cartridges for various types of printers

The product category of Cartridges for various types of printers manufactured by different OEMs has been on GeM for quite a long time.  GeM has now created a separate category for compatible Printer Ink cartridges for printers ....Read More

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09-10-17

[UPDATE] PFMS Server Maintenance

[UPDATE] PFMS Server Maintenance is still in progress.

We will update this post once maintenance has concluded.

Thank you for your patience.

...Read More

06-10-17

Attention New and existing PFMS Users !!

The PFMS server will be down for maintenance for 2 days starting from 6 p.m. on Friday, Oct 06, 2017.

During that time, PFMS payment method will not be available. The specific areas that will be affected are:

·         Registr...Read More

14-09-17

Do’s and Don’t for the Buyers

Before finalising the procurement buyers are advised to check the details related to product prices, specifications, warranty, delivery locations, etc.  If 4-5 OEMs are not offering their products, buyer may consider procurement through bidding....Read More

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11-09-17

Special Drive to onboard Service Providers

This week our support centre will completely help you to onboard your services.

Kindly visit our Help Desk centre :

GeM HelpDesk, Jeevan Tara Building, 5 Sansad Marg, New Delhi - 110 001.

You can also contact our Helpdesk for fu...Read More

06-09-17

Selection of Consultant for Design & Implementation – Corrigendum Released 06.09.17

Corrigendum Released w.e.f. 06.09.17Ref: Request for proposal RFP of a Consultant for Design &  Implementation of Structure and role of GeM SPV as the National Public Procurement Agency.  ...Read More

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31-08-17

Seller Training on GeM at New Delhi Dates : 1,8,15,22,29 September 2017

Training Venue: Conference Room, GeM SPV, 2nd Floor, Jeevan Tara Building, Parliament Street, New Delhi-110001Training Time: 10:30 AM to 01.00 PM. Fee: Participants do not have to pay any fees for this training. Procedure for sending nomination: Sell...Read More

31-08-17

Buyer Training on GeM at New Delhi Dates : 5 ,7 ,12 ,14 ,19, 21 ,26 ,28. September 2017.

Training Venue: Conference Room, GeM SPV, 2nd Floor, Jeevan Tara Building, Parliament Street, New Delhi-110001Training Time: 10:30 AM to 01.00 PMFee: Participants do not have to pay any fees for this training.Procedure for sending nomination: Central...Read More

28-08-17

GeM’s New Helpline Number

GeM Helpline Number has been changed w.e.f. August 28, 2017.

Please contact 0124-6103700 for any queries and complaints.

Alternatively, please raise Tickets at Support Desk .

...Read More

24-08-17

Selection of Consultant for Design & Implementation

Request for proposal RFP of a Consultant for Design & Implementation of Structure and role of GeM SPV as the National Public Procurement Agency ...Read More

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19-08-17

MOU with banks for ePayment integration

MOU for ePayment integration with Banks has been signed with Bank of Baroda, ICICI and SBI for payment gateway integration, EPBG, EMD and Escrow account functionality in GeM portal. Effort is being made for similar MOU with other banks....Read More

19-08-17

MOU with States for procurement through GeM

The need of the hour is to establish a channel for procurement of goods & services by State Government in right quantity, right quality at the right time and from right source. To achieve this objective as well as bring adequate transparency and acco...Read More

16-08-17

Update your Udyog Aadhaar as MSME entity

Sellers may note that any claim to being an MSME entity will be only validated through our integration with the MSME database of the Udyog Aadhaar. Kindly update your Udyog Aadhaar as MSME entity failing which all such vendors will be disabled from b...Read More

11-08-17

Software Product Sanitization

All the sellers whose products are listed under Software Category may note that the software products published on GeM with offer price exceeding Rs.50, 000/- and the items not covered under the DGS&D and NICSI RC, a review has been done by the Ge...Read More

11-08-17

Two Bid Technique:

Buyers and Sellers may note that updated version of Bid has feature: While Technical Evaluation is under consideration, Sellers will be able to see the price only after completion of Technical Evaluation by the Buyer....Read More

09-08-17

Multiple Consignee Updates

It is hereby to be noted that henceforth all the buyers will be able to add upto 100 consignee while creation of the BID. It will help the buyers to provide goods and services to those consignees who are distantly located as well as distributed in r...Read More

05-08-17

Updation of Offline Payment

All the Sellers are requested to update the offline payments received status on GeM portal....Read More

05-08-17

Draft Technical Specification

Visit the newly launched GeM Forum for suggestions related to Draft Technical Particulars...Read More

05-08-17

Product Sanitization

As part of sanitization exercise, product that has been incompletely onboarded and is inaccurate are being disabled. Concerned sellers are requested to upload the same with complete and accurate details....Read More